Legal Notes for Online Product Sales
General Terms and Conditions of Sale
These general terms and conditions of sale govern the purchase of products made through our website. By placing an order on our site, the customer unconditionally accepts these terms, which may be subject to change without prior notice. We encourage customers to periodically review the updated terms.
Prices and Availability
All prices listed on the site are in Euros and include VAT, where applicable. Products are subject to availability at the time of order. In the event that a product ordered is out of stock, we will contact the customer to offer alternatives or arrange for a refund.
Payment Methods
We accept payments through the methods indicated on the site at the time of order. Payment must be made in advance and will be confirmed before the goods are shipped. We reserve the right to cancel the order in the event of payment-related issues.
Shipping and Delivery
Purchased products will be shipped to the address provided by the customer at the time of the order, using trusted courier services. Delivery times are indicative and not binding. We are not responsible for any delays caused by the courier or events beyond our control.
Returns and Right of Withdrawal
The customer has the right to withdraw from the purchase within 14 days of receiving the product, in accordance with applicable laws. The conditions for returns and details regarding shipping costs are specified in our return policy, available on the website.
Product Warranty
Products sold are covered by the legal warranty of conformity, as provided by Articles 128-135 of the Consumer Code. In case of defects or non-conformity, the customer is entitled to have the product brought into conformity, free of charge, through repair or replacement, or to a refund in extreme cases.
Privacy Protection
Personal data collected through the website is processed in compliance with applicable regulations on the protection of personal data (EU Regulation 2016/679 – GDPR). For more information, please refer to our Privacy Policy.
Applicable Law and Jurisdiction
These general terms and conditions of sale are governed by Italian law. For any disputes arising from the sale of products through our website, the exclusive jurisdiction is that of the Court of Catania.